Q: What is RoseLaceBridal?
A: Handmade Wedding & Party
🌹🖐🏻 At Rose Lace Bridal we make sure that you live an exclusive moment on that special big day, with our beautiful handmade dresses unique to you. 🖐🏻 🌹
🪡 Dedicated to the exclusive sale of special handmade dresses for lovers of craftsmanship and originality.🪡
Q: How can I place an order?
A: Select a category from the drop-down menu, browse for an item you like and select it, you are going to be redirected to the product page, where you will need to select a color, size and add special requirements if needed.
Q: Can I pay with my Credit Card?
A: Yes, we accept all major Credit and Debit Cards which include but are not exclusive to Visa and MasterCard.
Q: Can I cancel my order?
A: You can cancel your order the same day you place the order. Our products are made to order, and will begin to be made the next day after the order is placed, for this reason cancellations are not allowed after the order is processed.
Q: What are special requirements?
A: We can make alterations, add straps, sleeves, or whatever you want depending on the type of dress you need, we have a customization service, just let us know if you need anything additional, additional charges may apply.
Q: How to know my size?
A: Each products description page features a detailed size chart, you can measure yourself and choose the dresses size according to the result. Don’t get confused if you end up having a different size as your standard casual wear size, dresses have different sizing.
Q: How to measure myself?
A: We use three different factors, Bust, Waist, and Hips.
- Bust: Measure around the fullest part of your bust.
- Waist: Measure around natural waistline.
- Hips: Measure around the fullest part.
Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra, if so, measure yourself without a bra.
Q: My body measurements don’t fit a specific size!
A: You can choose custom measurements and enter your body measurements into the order details without choosing a pre-defined size. Extra fees might apply.
Q: How long is the tailoring time?
A: The dresses are made to order, and due to the number of physical orders, we need time to work with dedication on each dress.
Tailoring Time: please allow 3-4 weeks for us to make and prepare it to be shipped (We are usually able to get them out sooner, depending on the job and type of dress).
Some Exclusive Luxury Dresses Ball Gown need more time to make, they must be ordered much longer. This is a special dress, for this dress we need 4-8 weeks to make. (For especial dresses with: stones, luxury embroidery, luxury glitter).
***Notes***
The Exclusive Luxury Dresses Ball Gown will have a category in the list such as: “Exclusive Luxury Dresses” their preparation time is: 4-8 weeks.
Q: Which Shipping options are available?
A: We offer free Standard Shipping on all orders, if you need express shipping you must select it in the shipping details when placing the order. (Not all apply for express shipping)
Q: How long is the delivery time?
A: Standard shipping: 7-15 business days
Express Shipping: 3-7 business days (Applies only to some orders for additional cost).
PROCESSING TIME + DELIVERY TIME = WHEN YOU’LL RECEIVE YOUR ORDER
The dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
Q: To which countries do you ship?
A: We ship to most of the world.
Main Countries: Canada, United States, Europe, China, and others…
Q: Do you still have more questions and need help?
A: Please we want to hear from you, contact us through our contact form, or through our online chat.